Most of QUESTIONS can get answer here:

Q: Make them for Samsung?

A: Yes, we have make for Samsung, you can find the “Samsung” category in the top of website.

Q: How many cards can it fit for your Pure C series?

A: We suggest put 2-3 cards to abvoid the case bulky.

Q: Can you charge wirelessly with this product?

A: Yes, better open the Flip over when charging.

Q: Dose it fit in pocket?

A: Yes, the deisn not bulky, Slim design keeps it pocket-friendly.

Q: How is it with protecting the phone? I drop my phone a lot and I need a case that will protect it still. I have a glass screen protector on my phone?

A: Prevention of all-round coverage design from drops and shocks, Add a glass screen will be a perfect suits to protect your phone.

Q: How can I cancel my order?

A: We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet.

Please contact at at contact@onetop.com with your order number, and we will look into the status of the order and assist you accordingly

If your order has already been processed to ship, we will be unable to cancel your order. But do not worry! You are more than welcome to return the package to us within 30 days of purchase for a full product refund. 

Q: Will cards and money fall out of this?

A: No, the slots are tight enough to keep the cards from falling but also easy to take out.

Q: When are your office hours?

A: Customer Support Hours:

Monday - Saturday: 9:00 AM - 8:00 PM PST

Sunday: Closed

Holidays: Closed

Please note: Orders placed on weekends and holidays will start processing the following business/working day.

Q: When will my order ship out?

A: Orders will ship out within 1 to 2 business days from the time of purchase. Please note our warehouse is closed on weekends, and we are unable to ship out packages on these days.

After your order is shipped out, it usually takes about 24-48 hours for any tracking services to update. If no updates are made on your tracking information after 48 hours, please contact us at contact@onetop.com for more assistance.

Q: How much will it cost to ship my order?

A: We offer free shipping for standard orders (under 20 oz) to destinations.

For expedited shipping options or international destinations, shipping costs will vary depending on the carrier, shipping method, destination, and weight of the package.

Q: Can I make changes to my order?

A: If your order has not been processed out yet, we can cancel your order. Please contact us at contact@onetop.com to request a cancellation

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